Bluetooth printer
With a Bluetooth thermal printer you can print the receipt for each payment on the spot, in front of your client. Here's how to connect it, run a test and find where printing is offered.
Bluetooth printing only works in the phone or tablet app. It's not available on the web (loanadmin.app).
Before you start
- Turn on the printer and your phone's Bluetooth.
- On Android, first pair the printer from your phone's Bluetooth settings (Settings > Bluetooth), with the printer in pairing mode. The app shows devices that are already paired.
- Thermal receipts are designed for 58 mm paper.
Connect the printer
- Open the menu (☰) › Settings › Bluetooth Printer. The Printer Settings screen opens.
- Tap Scan for Printers.
- The first time, your phone asks for permission. On Android, allow Nearby devices; on iPhone, allow Bluetooth.
- Under Available Printers, tap Connect next to your printer. Devices that look like printers are listed first, followed by other Bluetooth devices.
- Once connected, you'll see Printer Connected at the top with the device name.
For help inside the app, tap the ? icon at the top of the screen to see the How to Connect steps for your type of phone.
Print a test page
When the printer is connected, the Test Print button appears. Tap it to check that the printer works before using it with a client.
Choose what gets printed
The thermal printer has its own receipt format, separate from the PDF receipt:
- In Printer Settings, tap Receipt format.
- In Fields, turn receipt details on or off and reorder them.
- In Style, choose the Font Size (M or L) and, if you want, turn on Auto Print.
- Tap Save Changes.
With Auto Print on and the printer connected, the receipt prints automatically as soon as you save a payment.
Where you can print
- When you record a payment: in Share Receipt, tap Print. With the printer connected we ask Print receipt?; tap Print or Skip.
- In the payment history: tap the printer icon at the top. With the printer connected you choose between the thermal printer and a PDF Document.
- When you create a loan: the success screen shows Print to Thermal Printer when a printer is connected.
- From the loan: in the loan's Options, tap Reprint Receipt to print the loan summary.
If no printer is connected
You can keep working as usual. When you tap Print on a payment receipt or in the history, the app creates a PDF and opens your phone's print window. Reprint Receipt creates the summary as a PDF to share.
Connecting and disconnecting
- To stop using the printer, tap Disconnect in Printer Settings.
- If the connection drops while you're using the app, LoanAdmin tries to reconnect once to the last printer you used before printing.
- If you fully close the app, connect the printer again from Bluetooth Printer when you come back.
Troubleshooting
- The printer doesn't appear in the list: on Android, pair it first in your phone's Bluetooth settings and tap Scan for Printers again. Make sure it's on, or restart it.
- Please enable Bluetooth: turn on your phone's Bluetooth and scan again.
- Bluetooth permission is turned off: the app opens your phone's settings; allow Nearby devices for LoanAdmin and try again.
- Failed to connect to printer or Connection error: check that the printer is on and tap Connect again.
- Error printing receipt: check the paper and that the printer is still on, then tap Print again.